Privacy Policy

1. Who we are

Perfect Digitals is a brand of Perfect Multimedia Global Limited, the data controller responsible for your personal data.

Perfect Multimedia Global Limited 51 Bracken Road, Sandyford, Dublin 18, D18 CV48, Ireland

Data Protection Officer: Dhruv Mathur Email: connect@perfectdigitals.ie

2. What data we collect

• Contact details you give us, such as your name, email address, phone number, company and job title, for example when you book a meeting, fill in a form or email us.
• Business contact details from public sources, such as company websites and LinkedIn, which we may use for B2B outreach (see section 4).
• Client project information, such as briefs, files, feedback and communications we need to deliver our services.
• Website usage data, such as pages visited, device, browser and approximate location, collected through Google Analytics only if you accept analytics cookies.

We do not knowingly collect special category data (such as health data) and our services are not aimed at children.

3. Why we use your data and our legal basis

• To reply to enquiries and arrange meetings: our legitimate interests, or steps taken at your request before entering into a contract.
• To deliver services to clients and manage projects: performance of a contract.
• To send B2B marketing emails: our legitimate interests (see section 4).
• To understand and improve our website: your consent, given through the cookie banner.
• To keep accounting and tax records and meet other legal duties: legal obligation.

4. Business-to-business (cold) emails

From time to time we email people at businesses we believe could benefit from our services. We only contact business email addresses, the message is relevant to your role, and we always tell you who we are.

We rely on our legitimate interest in promoting our services to other businesses. Every email includes a simple way to opt out, and you can also email connect@perfectdigitals.ie at any time. Once you opt out we will stop, and we keep your address on a suppression list only so that we don't contact you again.

5. Who we share data with

We never sell your personal data. We share it only with trusted service providers who process it on our behalf under a written data processing agreement, including:

• ClickUp, for project and task management on client work.
• Google (Google Workspace and Google Analytics), for email, documents and website analytics.
• Calendly, for booking meetings.
• Our website hosting and email-sending providers.

We may also share data with professional advisers (such as accountants and lawyers) or where the law requires it.

6. International transfers

Some of our providers, such as ClickUp and Google, may process data outside the European Economic Area, including in the United States. Where this happens we make sure appropriate safeguards are in place, such as the EU-US Data Privacy Framework or the European Commission's Standard Contractual Clauses.

7. Cookies

We use essential cookies (or similar local storage) to make the site work and to remember your cookie choice. Google Analytics cookies (named _ga and _ga_*) are only set if you click "Accept all" or switch on analytics. You can change your mind at any time using the "Cookie settings" link in the footer of every page.

8. How long we keep data

• Enquiries and prospect data: up to 2 years from our last contact, unless you become a client.
• Client and project records: for the length of our contract and up to 6 years afterwards, in line with Irish tax and company law.
• Opt-out (suppression) list: for as long as needed to respect your request.
• Analytics data: up to 14 months.

9. Your rights

Under the GDPR you have the right to:

• access the personal data we hold about you;
• have inaccurate data corrected;
• have your data deleted;
• restrict or object to how we use your data, including objecting to direct marketing at any time;
• receive your data in a portable format;
• withdraw your consent at any time, without affecting earlier processing.

To use any of these rights, email our DPO at connect@perfectdigitals.ie. We will reply within one month and there is normally no charge.

10. Keeping your data safe

We use appropriate technical and organisational measures to protect your data, including access controls, secure passwords and two-factor authentication on our key systems, and we only give access to people who need it.

12. Changes to this policy

We may update this policy from time to time. The latest version will always be on this page, with the date it was last updated at the top.